Services Plans

Your Personal
IT Department

Managed Service plans solve one big problem--the reliability of your entire computer system. From hardware to software, connections between your devices and with the internet, you need to know that everything you have will work when you want it to.

Our plans look to find problems before they emerge, and then fix them. Many problems--such as hard drive failures--have warning signs. We’ll watch for them and then provide you the support you need, depending on the plan you select.

Essential Care Plan Proactive Care Plan Managed Care Plan TOTAL Care!
Our Essential Care plan covers the essentials--things all computers need on a regular basis.

This plan includes the following services:

- 24/7/365 Computer Monitoring.- Anti-virus software and managed anti-virus maintenance.

- Managed patches for Windows, Adobe Flash, Adobe Reader, and Java.

- Remote Assistance.

We’ll keep an eye on your computer with this plan.


Our Proactive Care plan provides your computer’s first line of defense as well as reliability. We make sure that your files remain safe and backed up.

The Proactive Care Plan includes everything in the Essential Care Plan, plus

- 2 third party patches.- Detailed Reporting.

- Hard Drive Failure Alerts.

- Self-Healing Scripts.

We’ll be able to detect a potential hard-drive failure and take care of it for billed repair time and parts.

Our Managed Care Plan allows you to know that someone is coming to take care of things--before the problem is there.

This plan includes everything in the Proactive Care Plan plus

- 5 3rd Party Patches (instead of 2).

- Managed Onsite Backup.

- Necessary Help Desk Support.

- Necessary Remote Labor.

- Necessary On-site Labor.

Under this plan, we’ll detect the potential hard drive failure, schedule a Nerd--at your convenience--to come replace it--and only bill you for the hard drive itself.

The ultimate in peace of mind about your computers comes with our TOTAL Care! Plan. Under this plan, we take care of everything you need.

The TOTAL Care! Plan includes everything in the Managed Care Plan plus

- 99 3rd Party Patches (instead of 5).
- Necessary Hardware Replacement

In this plan, we’ll detect the potential hard drive failure, schedule a Nerd to come replace it--at your convenience, replace it, and BILL YOU NOTHING. The hardware is included.

- $5.00/month - Desktops/Laptops/Netbooks - $21.00/month -Desktops/Laptops/Netbooks $112.00/month -Desktops/Laptops/Netbooks - $147.00/month -Desktops/Laptops/Netbooks
- $42.00/month - Servers (Windows & Apple) - $189.00/month - Servers (Windows & Apple) - $294.00/month - Servers (Windows & Apple)
- $5.00/month - Network Printers (Inkjet & Laser) - $5.00/month - Network Printers (Inkjet & Laser) - $54.00/month - Network Printers (Inkjet & Laser) - $77 or $136/month - Network Printers (Inkjet & Laser)
- $5.00/month - Network Devices (Routers, etc.) - $5.00/month - Network Devices (Routers, etc.) - $27.00/month - Network Devices (Routers, etc.) - $41.00/month - Network Devices (Routers, etc.)

Fast Computer Service and Repair in Austin and San Antonio

Call 1-800-493-NERD For Fast Repair!

About Managed Computer Service in San Antonio and Austin

Managed computer service plans allow you to create your own IT department—even small businesses now can have the level of support large firms have with internal staff.

Your managed service plan give you six major benefits:

· Increased operational efficiency.

· Reduced operating costs.

· Cost-effective access to enterprise-level support.

· Minimized downtime.

· Allows the focus to be on running the business, and not the technology.

· Peace of mind from knowing that the network is monitored 24/7/365.25.

All plans connect your system with ours, allowing us full awareness of what’s going on with your devices.

Our goal is to anticipate problems. If your computer sends signals that something might be starting to go wrong, we can report it to you, and schedule a Nerd visit quickly—and at your convenience—to solve the problem. Additional charges apply in the Essential, Proactive, and Managed Care plans. The TOTAL Care! Plan covers everything--it’s your full IT department.

The flat-fee billing model for these plans helps you manage your costs. Our 24/7/365.25 monitoring helps you sleep at night, knowing that someone is minding the store.

Just GREAT!!!Thanks


If you weren't around I'd be in really BIG trouble.


Erik was very helpful and explained the how & why's well.


Computer Support for Homes and Businesses


Computer Service Plans for Homes and Businesses


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Contact Us Today To Discuss Service Plans


Computer NERDZ! of Austin, L.P.

8120 Research Blvd. Suite 104B

Austin, Texas 78758


- Hours -

Monday - Saturday
10AM - 5PM
10AM - 5PM


San Antonio

Computer NERDZ! of San Antonio, L.P.

14325 Blanco Road

San Antonio, Texas 78216


- Hours -

Monday - Saturday
10AM - 5PM
10AM - 5PM


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